Terms of service
Terms of Service
Welcome to VASHIRA.
These Terms of Service govern your access to and use of Vashira.in, as well as your purchase of products through our website.
By accessing the website, browsing its content or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
1. About VASHIRA
VASHIRA is a fashion brand currently offering jewellery and intending to expand into additional fashion categories.
These Terms apply to the VASHIRA website, products and services made available through the website.
2. Eligibility
By using Vashira.in, you represent that:
- The information you provide is accurate and complete.
- You are legally capable of entering into applicable transactions.
- Where applicable, you have obtained necessary parental/guardian consent.
3. Website Use
You agree to use Vashira.in only for lawful purposes.
You must not:
- Use the website for fraudulent activity.
- Attempt unauthorized access.
- Interfere with website operations.
- Introducing malicious software.
- Copy or misuse website content.
- Abuse promotional offers.
- Attempt to bypass website security.
- Violate applicable laws or regulations.
4. Account Information
Certain website functions may require you to provide account or customer information.
You are responsible for providing accurate information and maintaining the confidentiality of your login credentials.
5. Product Information
We make reasonable efforts to ensure product descriptions, images and information are accurate.
However, slight variations may occur because of:
- Photography
- Lighting
- Screen/device settings
- Product finishing
- Colour perception
- Minor manufacturing variations
Such minor differences do not necessarily constitute a product defect.
6. Product Availability
Product availability is subject to stock availability at the time of purchase.
VASHIRA reserves the right to correct inventory errors and cancel an order where a product is genuinely unavailable.
7. Pricing
Product prices are displayed on the website and may change from time to time.
The applicable price is generally the price displayed at the time the order is placed, subject to correction of obvious errors.
Promotional prices are subject to their respective terms.
8. Payments
Payments must be completed through the payment methods available at checkout.
VASHIRA may verify transactions and may cancel or hold an order where payment appears fraudulent, incomplete or unverifiable.
9. Cash on Delivery
COD may be available for eligible orders and pincodes.
A COD convenience fee may apply.
VASHIRA may restrict COD availability where reasonably necessary for operational, logistical or fraud-prevention purposes.
10. Order Acceptance
Placing an order constitutes a request to purchase.
Orders may be subject to verification and acceptance.
VASHIRA may cancel an order where there is a genuine reason, including:
- Product unavailability
- Pricing error
- Payment issue
- Suspected fraud
- Incorrect information
- Operational limitations
Where applicable, VASHIRA will communicate the cancellation and applicable payment resolution.
11. Cancellation
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation is no longer available.
Please refer to the Cancellation Policy and Return, Refund & Exchange Policy.
12. Shipping
Orders are shipped to the address provided during checkout.
Customers are responsible for providing accurate shipping information.
Delivery timelines are estimates and may vary because of logistics, weather, regional disruptions and other circumstances beyond reasonable control.
13. Returns & Exchanges
All returns, exchanges and store-credit resolutions are governed by VASHIRA's Return, Refund & Exchange Policy.
By placing an order, you acknowledge the applicable terms.
14. Warranty
Certain VASHIRA products may carry a limited warranty.
Warranty coverage is governed by the VASHIRA Warranty Policy.
The warranty does not automatically cover accidental damage, misuse, physical breakage, fallen stones, lost components or normal wear and tear.
15. Intellectual Property
All content on Vashira.in, including:
- Brand name
- Logo
- Product photographs
- Videos
- Designs
- Graphics
- Text
- Product descriptions
- Website layout
- Creative assets
belongs to VASHIRA or is used by VASHIRA under applicable rights.
No content may be reproduced, modified, distributed or commercially exploited without prior written permission.
16. User-Generated Content
Customers may voluntarily submit reviews, photographs, videos, testimonials or other content.
By submitting content, you confirm that you have the right to submit it and that it does not violate another person's rights.
Subject to applicable law and required permissions, VASHIRA may use customer-submitted content for brand, marketing and communication purposes.
17. Prohibited Activities
You must not:
- Commit fraud
- Abuse promotional offers
- Create fraudulent accounts
- Manipulate payment systems
- Interfere with website security
- Scrape or copy website content without permission
- Upload malicious software
- Misuse customer support
- Violate applicable laws
18. Website Availability
VASHIRA aims to maintain a functional website but does not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- Maintenance
- Technical issues
- Third-party service failures
- Network issues
- Cybersecurity incidents
- Other circumstances beyond our reasonable control
19. Limitation of Liability
To the extent permitted by applicable law, VASHIRA shall not be responsible for indirect, incidental, special or consequential losses arising from use of the website or products.
Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot legally be excluded or restricted.
20. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims or expenses arising from your unlawful use of the website, violation of these Terms or infringement of another person's rights.
21. Changes to These Terms
VASHIRA may update these Terms from time to time.
The revised version will be published on this page with an updated date.
22. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
23. Contact
For questions regarding these Terms: